Shipping policy
Custom made to order
Every Torque Skull helmet is hand-finished and custom made to order. We put quality over speed, so please allow 2 to 4 weeks for production before your helmet ships. Thanks to the huge response on social media we are working through a high order volume right now, and every helmet is checked before it leaves.
Free tracked shipping
Shipping is free on every order to the United States, Canada, the United Kingdom and Australia.
Once your helmet ships, delivery usually takes:
- United States: 9 to 14 business days
- Canada, United Kingdom, Australia: 9 to 16 business days
Tracking
You will get a tracking number by email. A shipping label is created as soon as your helmet enters production, so your tracking may show before the helmet physically ships. It updates automatically once it is on its way.
Customs and duties
Import duties or taxes may apply depending on your country and are paid by the customer.
Changed your mind?
If your helmet has not shipped yet, email us and we will cancel and refund your order in full.
Questions
Email xavellestore@gmail.com with your order number. We reply within 24 to 48 hours.